Refund policy

 All sale are final  due to the nature of the product

Thank you for shopping with us! Due to the nature of our products, we do not offer returns. However, your satisfaction is important to us. If you have any concerns or issues with your order, please reach out to us via email. All order are inspected before shipping.

The Company will not be held responsible for lost or stolen merchandise, including, without limitation, any lost or stolen merchandise that resulted from you choosing to allow delivery of your order without a signature.   If you find that your package has been lost or stolen, contact us at 678-591-1022, and we will assist you in making a claim and/or placing a tracer on your package.  Please be advised that tracers and other requests only initiate investigation into delivery issues, and can take weeks to progress or be resolved.  If it is discovered that your package was stolen, we suggest that you file a police report with your local police department.

Thank you for your understanding!

You can always contact us if you have question at scentkulture@gmail.com.

Unfortunately, we cannot accept returns on sale items or gift cards